Residence Inn by Marriott Phoenix Downtown

What a wonderful place to celebrate a birthday! I reserved a room for two in early October as a surprise weekend getaway for my partner's birthday. We hadn't really explored much of Phoenix, so I figured staying downtown would be a great start. We had valet park our car in their parking lot, and when we needed it back, we just needed to text them with a card they handed us the day of our arrival. It was super convenient and quick. The lobby was spacious and welcoming with light music and bright atmosphere, with plenty of chairs for groups to sit at while waiting to check in. The room was perfect for just the two of us, with a king-sized bed, couch, and kitchen area. While we didn't cook anything during our stay, it may be helpful to note if you'd consider making your own food in the hotel. There's also a large fridge where we stored leftovers, and were gifted a fruit platter in honor of my partner's special day (you must request this amenity a few days before you arrive- they'll charge you extra). The staff also gave us a birthday card with two small glasses of red wine. This hotel also has a check out convenient store in the lobby, a restaurant and bar, breakfast, an exercise area, laundry room, and an indoor pool. You will want for nothing while you are here, but even if you did, this hotel is placed right near downtown Phoenix where you can do bar crawls, ghost tours, and eat amazing, multicultural food. It's a place best suited for adults; there aren't many places nearby that are child-friendly. If you're considering staying here, know that the days are pretty dead but the nightlife is jumping! Some activities we did included going to Stand Up Live, a Star Wars burlesque show, along with dinner at Chico Malo and Pa'la Wood Cooking. If you ask me, Pa'la was the star of the weekend- I'm already trying to go back asap! Overall, Residence Inn at downtown Phoenix is an excellent choice if you want to stay right by the action, with a comfortable space to rest your head, and a team that is driven to make your stay unforgettable.

Really surprised. Exceeded expectations for a residence Inn. Great front desk service. Unexpected good breakfast included. Location was optimal for basketball game.

Very nice hotel only 2 minute walk to the arena. Everything is close by. Breakfast is good, everyone is so accommodating. Pool for the kids was nice as well. No hot tub. Bar is amazing on the 4th floor. I have never had cocktails so good.

Perfect place to stay while on business. Very close to some good restaurants, large grocery store, and a stadium right opposite to the hotel. Access to trams is easy. Very good breakfast options.

Quick less that 24 hours business trip here in PHX from PHL. Clean hotel and room. Friendly service at the front desk. I have always wished for darker hotel rooms for sleep when I travel, and this is the first one that was almost totally dark. HOWEVER, apparently there is such a thing as too dark, because navigating to the bathroom in pitch black in an unknown space was a real adventure. Strong suggestion to hotel management: Replace the push toggle light switch by the toilet with a dim LED toggle switch for guest convenience and safety. Included breakfast was better than average, and I really liked the coffee (Starbucks?) although my travel companion found it too strong. Nice dimmed hallways. Good HVAC in the room. Heads up: No safe in the rooms.

This hotel offers a truly luxurious experience. Its prime downtown location provides unparalleled convenience. You will find the accommodations to be exceptionally comfortable. The overall atmosphere is both elegant and welcoming.

This hotel is truly fantastic. This stay was very comforting. The views were very awesome and the best part was the indoor pool. I hope to come back sooner than later. I love this hotel!! One thing they can work on is a bigger parking spot and validation.

Employee Recognition – Makayla I would like to formally recognize Makayla, a front desk agent at the Residence Inn/Courtyard Marriott in Downtown Phoenix, Arizona. This morning, I stopped by the front desk to have my bags securely held while I handled work-related matters across the street. Makayla greeted me with a warm smile and immediately provided professional, courteous service. Her positive attitude and genuine care made the experience seamless and welcoming. Makayla is the reason I am taking the time to submit this recognition. Team members like her are invaluable to the Marriott brand and play a significant role in customer loyalty. Her professionalism reflects extremely well on this property. I sincerely hope management recognizes Makayla in front of her peers and considers her for additional recognition or a pay increase. Because of service like hers, I continue to feel like a valued Marriott Bonvoy member. Thank you for maintaining such high service standards. Mr. Alexander